REFUNDS AND RETURNS
If you are not happy with our products for any reason, please contact us within 30 days. We guarantee to refund/replaced any broken item when you return it to us in initial saleable condition within 14 working days of receipt.
If you return a single item bought as part of a multi-buy discount offer (for example ‘buy 2 for RM178’) you will be refunded the full price of that item less the total discount given in the offer. If you return all items purchased with the multi-buy discount you will be refunded with the full multi-buy value.
For combination purchases (“buy one, get one free” or “get the lowest priced item free”), you must return any free items or vouchers back for us to process a refund.
All returns must be made by post or trusted courier service.
Please ensure you return the goods to us as soon as possible, giving the reason for your return. We will examine the goods following receipt and if we find the goods are of unsatisfactory quality or unfit for purpose we will refund you the price you paid for the goods and the original delivery charge (if any).